Discover what our satisfied customers are saying about AstroGen’s reliable generator solutions and exceptional service.
These reviews come from our Google Profile. We’re here to offer the best service and experience to our customers.
Anavette
Got my generator installed today and I’m very happy with the entire process. Starting with Kaden he was very helpful with answering my questions. Ethan and his crew did a great job! I am very happy with their work. Ethan explained everything thoroughly and left my property as it was. Thank you all so much for your hard work!
A MM
The entire team at AstroGenerators was professional and thorough throughout our installation process. We asked a lot of questions and Kaden was great at answering with as much detail as possible. Alejandro did a fantastic job on the installation and our generator was installed right on time and worked flawlessly. The AstroGen team did a great job coordinating all the inspections from the city as well. I will definitely recommend their services to our friends and family throughout the Houston area.
Haven Harrod
It has been a pleasure working with AstroGen. Every phase has been a great experience. From setting up the deal with Kaden, the installation team that did the install (hard working team), to the generator start up meeting with Ethan. Everyone has been great to work with, knowledgeable and professional. I definitely recommend AstroGen.
Elias Martinez
AstroGenerators from start to finish really came through from the first call to the end of the job. Mason was help with providing an estimate that was within my budget and even offered financing. Once it was said and done he put me on his schedule and got to work right away, his team informed me throughout their process when installing my generator which made me feel involved. They were professional and cleaned up behind themselves leaving my house and yard as if they weren’t there. I highly recommend AstroGenerators to anyone they are legit and best part they do not cut corners from being insured, pulling permits to ensure a safe and secure job! Thank you mason and the AstroGenerators team!!
Roman mcelfresh
The installation crew was respectful and did a phenomenal job from install to clean up. The service tech came out the next day and did a complete walkthrough with me and answered every question I had. Best choice I made by using Astro Gen to service my house!!! Thank yall again.
jose cervantes
AstroGen generator company are awesome group of people. I highly recommend them. The technician by the name of Ethan did a super job very respectful, well educated, outstanding young man.
Mo Smith
Mr. Ethan Payne from AstroGenerarors arrived ahead of schedule to install a new breaker box and generator hookup. He conducted himself with professionalism throughout the visit and completed the job in under three hours—well ahead of the six-hour estimate. His dedication and efficiency were evident in his tireless work, and we are extremely satisfied with the quality of his service.
Dharmesh Shah
AstroGen successfully completed the installation and start up of my whole-home generator. I chose Cummins Generator. I am super pleased with the process, the workmanship and the people. I would particularly like to mention @Jose, and @Ethan who were directly responsible for the installation, both are nice and professional, and Caleb who was my main point of contact. Overall, I am satisfied with AstroGen. I have already recommended AstroGen to my neighbor who is scheduled to get his installed in a few weeks.
Eric De Oliveira
I had a great experience with this generator installation company. From the start, they were very professional and thorough. Before providing a proposal, they came to my home to assess the area, ensuring everything was planned correctly. Their proposal included everything—installation, paperwork, permits, scheduling, and even document storage on their website for easy access. Once scheduled, they completed the entire installation in just two days as promised. Their work on the gas line, electrical connections, and panelboard was top-notch. I already had the generator, so it was just the installation, but they handled everything seamlessly. I highly recommend them for anyone looking for a hassle-free and professional generator installation.
walter stewart
I was very pleased with my choice of Astro Generators for throughout the entire process. During the initial consultation, Jose and Mason were very thorough, but presented the options in a way that were easy to digest and left me feeling good about my purchase. I had to reschedule a couple times due to some HOA business, but they were super accommodating in getting back on the schedule in a reasonable timeframe. On installation day, the Astro Gen crew was quick and professional, and Mason went through everything with me to make sure I knew how the system worked and how to operate it. I would definitely recommend Astro Gen as a company – your investment is in good hands with them.
Cameron Branham
There are very few companies that truly deserve more than 5 stars. This is one of them. I tried to get generator quotes from several companies. And AstroGen was the only one that got back to me in a timely manner. From the first phone call they were organized, professional and transparent. Kaden came out for out house quote and walked us through options, answered all of our questions and made sure we felt comfortable. Install day was today (even after major storms last night), everything was completed on time and the owner Mason came out and looked everything over and did the final walkthrough. I could not be more appreciative of AstroGen and their team! I would highly recommend to anyone and everyone.
Ricky ramirez
AstroGen has completed my installation as promised. The entire crew were very professional and definitely know what they are doing. They commissioned the equipment and explained how to operate it.They were very thorough. They cleaned up after they completed the install and could not tell they were ever there. They did an awesome job and would highly recommend AstroGen.
Joe Bieber
From the start of my research on all home generators through selection, AtroGen separated themselves from others. Responsive since the on-site visit and quote through multiple questions about installation process, they exceed all others. Installation day: On-time with a professional crew of three. Placement confirmed, all equipment ready to install. When gas and power were disconnected, plenty of notice was known. Job was completed within 5 hours! Follow up maintenance visit the NEXT day by their technician Ethan who explained all the components and needed areas of the equipment to monitor were explained in great detail. Outstanding
Nayelli Nakao
From start to finish, working with AstroGen has been a great experience. The team is knowledgeable, professional, and genuinely cares about getting the job done right. They took the time to explain everything clearly, answered all of our questions, and made the process of getting a generator installed seamless. The work was clean, on time, and exactly as promised. It’s not easy finding a company that handles everything in-house, but AstroGen did—from electrical to plumbing, permitting, and final testing. I’d highly recommend AstroGen to anyone looking for quality generator installation with excellent customer service.
Sharon Buchanan
Kaden explained the installation process in detail and instilled confidence in his ability. His team of 3 was excellent, arrived on time, and kept us informed during the process with little disruption to our household. His price was very fair for a seamless installation. Definitely a pleasure to work with.
Georgia Murillo
AstroGen installed a Briggs and Stratton 22 kw home generator for me today April 22nd at my residence. The integrity and knowledge that the Team has is amazing. I am so pleased to have peace of mind if the power goes out that my new generator will do its job fast and efficiently. The owner Mason runs his company with pride and his Team runs like a well oiled machine. Thanks AstroGen for quality and service like no other.
Paula Brown
It took me a while to decide to get a whole house generator, but I finally did. I admit , I did not know much about them and was daunted by the process, but AstroGenerators has been here with me through the process and has made it much better. Ethan has been very responsive to my questions and concerns and has gone out of his way to make me feel comfortable. Big shout out to Ethan and Kaden. If your getting a generator guy, or just need good service, call them.
Gerald luna
Ethan came out and went to work and completed the work very timely. He also showed me the things he replaced to ease my worry of what was done. He also gave me information about the generator running for over 24 hours to check the oil and add if needed. He was very professional. I am glad AstroGenerators came out to Clear Lake to do the work.
Jack-O Johnston
Astrogen did a great job on the install and it looks great. Did some initial trial runs and everything is working as it should. Would definitely recommend them to anyone looking for a generator install at a fair price.
Valeria Martinez
Very happy with the customer service & the attention to detail. Every concern I had was resolved and they went above and beyond checking everything on my generac to make sure its running properly as we had a bad experience with the previous installers. Thank you AstroGenerators! Highly recommended
Janene Daniels
Just sharing what a great experience we had with Astrogen! They were extremely efficient in providing all the information needed in the purchase of our whole home generator. Kaden provided an instant quote with competitive pricing and Ethan always kept us up to date with his service schedule. So pleased we went with this amazing family owned local company!
J Lacher
I highly recommend Astro Generators in Humble. Their customer service is second to none. I was completely impressed with my serviceman Ethan’s professionalism when he explained what he would be doing for my annual generator service and he was very detailed showing me the parts he removed and replaced.
Gilberto Rodriguez
We can’t say enough good things about our experience with AstroGen. Our generator went down during a storm, and within an hour Mason was at our doorstep—professional, prepared, and incredibly knowledgeable. Mason quickly diagnosed the issue, explained everything in simple terms, and had the generator up and running again in no time. He even took the time to run a full system check to ensure everything was working perfectly before he left. We’re beyond grateful for his help and would highly recommend him to anyone needing emergency generator repair.
Judy Sayle
From the salesman Kaden to the last person Ethan this has been such a wonderful experience. I am elderly and they have show patience and such respect for me. Kaden has answered ALL of my phone calls which is unusual. They have shown such knowledge in their part of the process! I highly recommend AstroGen for your generator needs!!!
Richard “Bryan” Nti-gyabaah
Annual maintenance service was hassle free. Technician was very professional. He showed up on time, explained service details to me, and showed me replaced parts after the service. Great experience overall
Tabitha Aviles
We had a great experience with Astrogen. They gave us great customer service and a very quick response time to any concerns we had. I would definitely recommend them. Ethan was the technician that serviced us. He was knowledgable and very patient with my questions. If you need a generator installed, Astrogen is the way to go!
John Cope
Already had an older generator but Mason and crew were will to take on the job. Can’t say it went exactly as planned (due to older generator) but they worked on it until the job was complete. The head electrician was very professional.
Venky S
I have to thank Jose, Ethan and Alejandro for their support in installing and running the system. The installation of the equipment was done well and their cleanup after the installation was excellent. Special Thank to Ethan and Jose who were patient in answering all our questions during startup and during installation. Want to give shoutout out to Kaden who spent over an hour going over our concerns/questions over the proposal and in handling issues during installation. He was knowledgeable and a gentleman during the entire process
Susan Shank
I telephoned Astro Generators after have a horrible experience with another company and being told the generator “was old and needed to be replaced” Ethan from Astro Generators arrived at the appointed time even though it was pouring rain. We spoke, he did what he could and scheduled us for another appointment to return two days later. Ethan again arrived as promised and guess what – we don’t need a new generator. Ethan showed his expertise by not only being a great representation of Astro Generators but as a certified technician for Generac which is the brand of generator we have. I have signed an annual service agreement with Astro Generators and would highly recommend the company.
Vince Callarman
Ethan was very professional and courteous. He explained the work they would be performing and the expected duration. All workmanship and timing were on-spot. Excellent job.
Vicki Pascasio
We got 5 quotes before hiring AstroGen to provide and install our 32 KW Generac home generator—-and felt great about the assessment, knowledge and pricing we received from Mason & Kaden at AstroGen! We were extremely pleased with the entire process and all the AstroGen Team. After the installation, that night and the next day, we had a storm but for the first in a long time, we weren’t stressing over what to do if/when the electricity went out! If you are looking to purchase a Generator, I highly recommend AstroGen headquartered in the Houston area (they travel all over).
Grant R.
Astrogen had the best concept of what I wanted done and how to do it. They were competitive in pricing–timing for instillation–offered a complete package so I did not have to do anything except watch them put it in-took care of all city permits–cleaned up the site perfectly. Excellent workmanship.
Troy H
Wish the installation would have gone better, but everyone was kind and professional. Ethan arrived the next day before the scheduled time and answered any questions I had. Overall, great company and great people!
Perná Pierre
Astrogen did an awesome job installing my backup generac system. They were easy to work with and they were very patient with the city inspectors. I would recommend their services for this very important support system.
Stacy ONeal
Our power went out during a storm that came through during the night and we lost power. Our Generac generator didn’t startup and threw errors. I called around 9:00 am and the owner, Mason, showed up within the hour and was so great working with us. Unfortunately we have to get the motor replaced, Mason took care of calling Generac to work on getting it replaced through our warranty. We can’t say enough good things about the service we received. We will be using them now on for routine service maintenance. I HIGHLY recommend them.
Wessley Taylor
Great team to work with. Installation went smooth and couple days later Ethan came out and did a full walk around and answered all of my questions.
delfina jensen
AstroGenerators was a great experience. We had issues with the electrical and gas flow to our generator. Always professional, communicative, punctual, friendly and thorough!
Jim Cole
Very professional installation. This company can be trusted with your project. I am very impressed!
Kaytlynnn Valenti
Yes, so far the guys have done a great job very happy. I would recommend them to anybody. They were at my house early in the morning and worked all day long in the cold picked up all the trash. They have everything ready to try to finish the job for next week. The machine looks awesome so far five star is not high enough. They’re very professional people.
Lora Mach
I found Ethan to be very helpful. He was prompt, courteous and efficient. I hope he is my future maintenance person.
Ethan Payne
Really great company to work with. They were professional, knowledgeable and always on time. Most of important the communication was great. They made the process of sizing my home with the proper generator easy. I also had a solar system installed and they integrated the generator in seamlessly. They take pride in their work. Really recommend using AstroGen.
Beckie Parish
If you need a whole house generator, AstroGen is the only choice. They take care of all the details from permits to installation to inspections. This company has their own in house licensed plumber and electrician so there is no waiting for other companies come. The entire installation was seamless and was accomplished very quickly. The installers were very professional and spent as much time as we needed answering our questions and teaching us how our new generator runs. I highly recommend AstroGen.
Alisa Walker
I really appreciate how smoothly everything was handled—from the initial appointment to the installation, and even the technician coming out afterward to walk me through how the generator works. The whole process was great.
Mel Elmore
This was our first experience with Astrogen. Ethan was very professional and proficient. We highly recommend both.